What Ordova changes for each team.

Detection

Driver panic-button or radio call, GPS shows the vehicle stationary off-schedule, engine telemetry fault code (if IoT-equipped).

Data

Nearest reserve vehicle location, driver availability, passengers onboard, route geometry.

Recommendation

Dispatch the nearest reserve vehicle; if none is within an acceptable ETA, short-turn the following bus to absorb passengers.

Alternatives: Mutual-aid vehicle from an adjacent depot; bridging via a different route.

Action

Dispatch order to driver app; PIS passenger notification auto-published; trip status updated.

Outcome

Service restored; incident ticket auto-populated with the full timeline. Closure needs dispatcher sign-off + maintenance root-cause code.

Detection

Time-clock / roster shows no check-in past the grace window.

Data

Reserve driver pool, qualification match to vehicle/route, HOS status of reserves.

Recommendation

Top-ranked reserve driver by proximity and qualification.

Alternatives: Combine two partial routes if no reserve is available; delay trip start.

Action

Notify driver app; update roster.

Outcome

Trip covered by a qualified, HOS-compliant reserve.

Detection

Driver call-in, panic button, or passenger report via app.

Data

Nearest relief driver; safe stop / relief point on the route.

Recommendation

Dispatch relief driver to the nearest safe interchange; hold bus in place with passengers if safe.

Alternatives: Divert bus to the nearest depot if relief ETA is long.

Action

Relief driver dispatched; welfare follow-up opened.

Outcome

Passengers continue safely; potential medical emergency handled.

Detection

AVL vs. schedule deviation threshold.

Data

Real-time position, downstream connection dependencies.

Recommendation

Adjust downstream holds, notify PIS, consider short-turn if the delay is severe.

Action

PIS delay notice; downstream holds.

Outcome

Connections protected; passengers informed.

Detection

Negative schedule deviation beyond threshold.

Data

Real-time position vs. timepoints.

Recommendation

Instruct driver to hold at the next timepoint.

Action

Hold instruction sent to driver.

Outcome

No missed pickups.

Detection

AFC boarding surge or predictive event-calendar trigger.

Data

Occupancy, reserve availability, event calendar.

Recommendation

Deploy tripper / extra service from reserve.

Action

Tripper dispatched; load monitored post-deployment.

Outcome

Fewer passengers left behind.

Detection

AFC/occupancy sensor trend below threshold, sustained over time.

Data

Occupancy trend by route and time window.

Recommendation

Consolidate trips or downsize vehicle type for a future scheduling cycle.

Action

Route flagged for right-sizing.

Outcome

Lower cost per passenger without harming coverage.

Detection

Traffic API feed + AVL speed anomaly across multiple vehicles on the same corridor.

Data

Corridor speeds, active vehicles, traffic incidents.

Recommendation

System-suggested reroute; temporary headway targets.

Action

Reroute pushed to drivers; headway targets adjusted.

Outcome

Fleet-wide delay contained.

Detection

Driver report, telemetry (hard-brake/impact sensor if equipped), traffic incident feed.

Data

Vehicle, passengers, location, nearby vehicles and reserves.

Recommendation

Immediate safety protocol activation, reroute other buses, dispatch replacement.

Action

Emergency services notified; affected buses rerouted; replacement dispatched; investigation ticket opened.

Outcome

Closed only after safety sign-off.

Detection

Government / traffic-authority feed integration or manual input.

Data

Affected blocks, road constraints (width, height, weight).

Recommendation

System-generated detour that is road-legal for buses.

Action

Detour pushed to driver apps; PIS updated; detour OTP monitored.

Outcome

Closed when the road reopens.

Detection

Weather API integration + threshold rules.

Data

Forecasts, alerts, flood-prone segments.

Recommendation

Activate weather protocol: reduced-speed schedules, suspensions on flood-prone segments.

Action

All affected drivers and PIS notified; stand-down when cleared.

Outcome

Safe service with documented decisions.

Detection

Maintenance-system integration flags mileage / engine-hour threshold crossed.

Data

Maintenance status from the maintenance system, next-day assignments.

Recommendation

Auto-block vehicle from the next-day assignable pool until cleared; recommend a substitute.

Action

Scheduler notified of the coverage gap; substitute reassigned on approval.

Outcome

Closed on maintenance completion.

Detection

Telemetry vs. historical baseline per vehicle, route and driver.

Data

Fuel card and telemetry consumption history.

Recommendation

Flag for maintenance inspection (possible leak, tyre pressure, driving behaviour) or driver coaching.

Action

Maintenance ticket; root cause logged.

Outcome

Anomaly resolved with documented cause.

Detection

Real-time tracking of assignable-pool depletion.

Data

Pool depletion by depot, cross-depot availability, ridership and social-equity criteria.

Recommendation

Cross-depot vehicle sharing; prioritise which routes are covered first.

Action

Vehicles redistributed; coverage monitored.

Outcome

Closed when coverage normalises.

Detection

Manual entry into the event calendar (government movements are rarely predictable via data feeds).

Data

Event calendar, security zones, reserves.

Recommendation

Pre-stage extra vehicles/drivers; pre-approve temporary reroutes around security zones.

Action

Day-of monitoring; post-event reconciliation.

Outcome

Event served with reconciled cost.

Detection

Roster validation engine.

Data

Roster and duty assignments.

Recommendation

Reassign one of the two duties.

Action

Duty reassigned.

Outcome

Conflict-free roster.

Detection

Blocking engine validation.

Data

Vehicle blocks and assignments.

Recommendation

Reassign to the next available vehicle.

Action

Block reassigned.

Outcome

Every block has exactly one vehicle.

Detection

Manual or system trigger.

Data

Trip, reason code, downstream dependencies.

Recommendation

Notify PIS, log reason code, assess downstream impact.

Action

PIS notice; reason code logged.

Outcome

Passengers informed; impact assessed.

Detection

AFC / occupancy sensor.

Data

Occupancy vs. capacity.

Recommendation

Deploy tripper or advise standing-room protocol.

Action

Tripper dispatched or protocol advised.

Outcome

Capacity restored.

Detection

AFC trend analysis.

Data

AFC boarding trends.

Recommendation

Flag route for right-sizing in the next schedule cycle.

Action

Route flagged for planning.

Outcome

Right-sized in the next cycle.

Detection

Yard management sensor or manual input.

Data

Yard occupancy and arrivals.

Recommendation

Re-sequence arrivals; temporary overflow parking.

Action

Arrivals re-sequenced.

Outcome

Yard flows restored.

Detection

Government directive or manual input.

Data

Directive scope, available fleet.

Recommendation

Activate emergency fleet allocation protocol.

Action

Emergency fleet allocated.

Outcome

Directive served under human command.

Detection

Fuel inventory system.

Data

Depot fuel inventory, block assignments.

Recommendation

Reroute fuelling to an alternate depot; adjust block assignments.

Action

Fuelling rerouted.

Outcome

Blocks covered.

Detection

AFC or social-signal spike.

Data

Boardings, full reserve pool.

Recommendation

Emergency tripper deployment from full reserve.

Action

Trippers deployed.

Outcome

Surge absorbed.

Detection

Data-silence detection.

Data

Last known position, schedule.

Recommendation

Flag “dark vehicle”; request manual position report.

Action

Manual position report requested.

Outcome

Vehicle visible again to dispatch.