The Ordova platform

Six modules. Start with the one you need.

Ordova connects planning, scheduling, fleet, drivers, depots, maintenance, live operations, demand, traffic, weather and AI decision support, so every decision draws on the same operational truth.

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Architecture

How Ordova fits with your systems.

Ordova sits between your systems of record and the people running service. It interprets live data, decides what should happen now, and pushes the result to drivers, passengers and reports.

Experience

Command Center
Action Center
Role-based dashboards
Driver mobile app
PIS feed

Decision

Exceptions engine
AI recommendations
Predictive analytics
Alerts & escalation

Operations core

Planning & scheduling
Live dispatch
Depot & fleet
Incidents & safety

Integration

Maintenance (EAM)
AVL/GPS
AFC
ERP
HR
Traffic & weather

Governance

Role-based access
Audit trail on every action
Regulatory reporting

The Ordova modules

The six Ordova modules.

Ordova Plan

Network, route, trip and capacity planning.

CVehicle Planning
DRoute Management
ETrip Scheduling
GCrew Scheduling (Run-Cutting)
OPassenger Demand Management
PCapacity Management

Ordova Dispatch

Live operations, crew and vehicle assignment, disruption management.

AOperations Command Center
FDriver Management
HLive Dispatch
ILive Fleet Tracking
NIncident Management
QTraffic & External Event Management
RAlerts & Notifications
SExceptions Management

Ordova Fleet

Vehicles, depots and maintenance coordination.

BFleet Management
JDepot Management
KMaintenance Management
LWork Orders
MFuel Management

Ordova Insight

Dashboards, predictive analytics, revenue, safety and compliance.

UPredictive Analytics
VReports & Dashboards
WRevenue & Leakage Monitoring
XGovernment Compliance
YSafety Management

Ordova Assist

AI recommendations and decision support.

TAI Recommendations

Ordova Connect

Maintenance, GPS, ticketing, ERP and other integrations.

ZIBM Maximo Integration

Capability directory

All 26 capabilities.

Purpose, primary users, key capabilities, business value and KPIs for each capability, with the real Ordova screen wherever one exists today.

Showing all 26 capabilities

Ordova Dispatch

Operations Command Center

A single real-time view of the entire fleet and service.

Primary users: Dispatchers · Operations Manager
Key capabilities: Running, reserve, maintenance and breakdown buses at a glance
Always-visible KPI strip: fleet-wide OTP, % fleet in service, critical incidents, open exceptions, cancelled trips, load factor
Drill down from any KPI or map element to route, vehicle, driver and depot
Auto-refresh, auto-alerting on threshold breaches and AI anomaly surfacing
Business value: Replaces multiple screens and radio calls with one operational picture.
KPIs: Fleet-wide OTPActive incidents
AI: Anomaly surfacing; OTP forecast for the next 2 hours.
Integrations: AVL · PIS · Maintenance system (EAM)

Ordova Command Center showing a live KPI strip (fleet-wide OTP, percent fleet in service, average load factor, maintenance and breakdown counts) above a live fleet map, fleet composition donut and depot performance table. — Operations Command Center Real Ordova screen · demo data

Ordova Fleet

Fleet Management

Master vehicle registry and status.

Primary users: Fleet Manager
Key capabilities: Vehicle registry: VIN, capacity, type, fuel type, odometer, home depot
Lifecycle management: activation, depot assignment, retirement
Status synchronised from your maintenance system as the record for asset master data
Business value: One trusted answer to “which vehicles can run today?”
KPIs: Fleet availability %
AI: Utilization forecasting.
Integrations: Maintenance system (EAM)

Ordova fleet registry with status tiles (in service, reserve, available, maintenance, breakdown, no GPS) and a vehicle table showing type, depot, active trip, maintenance status, GPS telemetry and mileage. — Fleet Management & Operations Real Ordova screen · demo data

Ordova Plan

Vehicle Planning

Long-range fleet-to-route allocation.

Primary users: Planning Manager
Key capabilities: Seasonal fleet sizing
EV range planning
Allocate vehicle types to routes using route distances and demand forecasts
Business value: Right-sized fleet mix that defers unnecessary fleet expansion.
KPIs: Fleet utilization rate
AI: Optimization engine for fleet mix.

Ordova Plan

Route Management

Maintain the route master: geometry, stops and timepoints.

Primary users: Planning team
Key capabilities: Route revision and new route creation
GIS geometry and stop inventory
Route efficiency scoring
Business value: A clean route master that every downstream schedule depends on.
KPIs: Route-level OTPRidership per route
AI: Route efficiency scoring.

Ordova Route Management listing corridors with origin depot, stop count, distance, duration and status. — Route Management Real Ordova screen · demo data

Ordova Plan

Trip Scheduling

Generate and adjust the timetable.

Primary users: Scheduler
Key capabilities: Build and adjust timetables by season and day type
Automated timetable generation respecting constraints
Planned vs. actual data fed back into the next planning cycle
Business value: Timetables built on real running times and demand, not last year’s spreadsheet.
KPIs: Schedule adherence
AI: Automated timetable generation.

Ordova Timetable Management showing the published master timetable governing 62 corridors and 434 daily departures. — Timetable Management Real Ordova screen · demo data

Ordova Dispatch

Driver Management

Driver master data, qualifications and certifications.

Primary users: HR · Driver Supervisor
Key capabilities: Qualifications, vehicle-type endorsements, route familiarity
Licence expiry, medical certificates, training records, HOS history
Automated licence and certification expiry alerts
Business value: Only qualified, compliant drivers are ever assigned.
KPIs: Certification compliance %
Integrations: HR / Workforce Management

Ordova Driver Management with roster tiles for available, on leave, incident alerts and compliance alerts for expiring or expired certifications. — Driver Management Real Ordova screen · demo data

Ordova Plan

Crew Scheduling (Run-Cutting)

Convert vehicle blocks into driver duties and runs.

Primary users: Scheduling Manager
Key capabilities: Run-cutting optimization respecting labour rules, mandated breaks and HOS limits
Roster validation and double-booking detection
Changes routed through planning-cycle approval
Business value: Lower overtime with balanced, rule-compliant workloads.
KPIs: Overtime %Run efficiency
AI: Optimization engine: minimise cost, balance workload.

Ordova Dispatch

Live Dispatch

Real-time reassignment execution.

Primary users: Dispatcher
Key capabilities: Breakdown, no-show and disruption handling
Ranked, explainable substitute recommendations
Dispatch orders pushed to the driver app on approval
Business value: Reassignment in minutes instead of a multi-call scramble.
KPIs: Mean-time-to-reassign
AI: Recommends the best substitute vehicle and driver.

Ordova Action Center listing exceptions awaiting approval (weather disruptions, road closures, an accident escalated to the Operations Head, a driver no-show and a breakdown), each with severity, estimated passengers affected and number of recommended options. — Action Center: exceptions queue Real Ordova screen · demo data

Ordova Dispatch

Live Fleet Tracking

GPS/AVL visualization of every vehicle.

Primary users: Dispatcher · Public (via PIS feed)
Key capabilities: Live map with latitude/longitude, speed and heading
Route-deviation (geofence) and headway bunching/gapping detection
“Dark vehicle” flag on GPS/AVL silence
GTFS-realtime export to the Passenger Information System
Business value: Know where every bus is, and which ones you can’t see.
KPIs: Ghost-trip countHeadway adherence
Integrations: AVL/GPS vendor · GTFS-realtime

Ordova Fleet

Depot Management

Yard operations and pull-out / pull-in sequencing.

Primary users: Depot Supervisor
Key capabilities: Parking allocation and fuelling/charging queues
Pre-service readiness: maintenance releases, driver first-report, yard positions
Overnight sequencing into maintenance bays by next-day priority
Business value: On-time pull-out every morning.
KPIs: Pull-out on-time %
AI: Optimal yard sequencing.

Ordova Depot Management overview with vehicles available, under maintenance, drivers available, parking and maintenance bay utilization, and Maximo facility alerts. — Depot Management Real Ordova screen · demo data

Ordova Fleet

Maintenance Management

Interface with your maintenance system for work orders and vehicle availability.

Primary users: Maintenance Manager · Dispatcher (read-only availability)
Key capabilities: Two-way sync with the maintenance system for availability, work orders and schedules
Auto-block maintenance-overdue vehicles from the next-day assignable pool
Detect maintenance running past promised return time
Business value: Operations never assign a vehicle maintenance has not released.
KPIs: Preventive maintenance complianceMTTR
Integrations: Maintenance system (EAM)

Ordova Fleet

Work Orders

Track corrective and preventive maintenance tasks (owned by your maintenance system, mirrored in Ordova for availability).

Primary users: Maintenance Manager
Key capabilities: Mirrored work-order status
Root-cause capture on closure
Prioritised work-order lists from the day’s fault logs
Business value: Maintenance and operations look at the same truth.
KPIs: Work order aging
Integrations: Maintenance system (EAM)

Ordova Fleet

Fuel Management

Track consumption, detect anomalies and manage inventory.

Primary users: Fuel Manager · Fleet Manager
Key capabilities: Fuel/energy consumption from fuel card and telemetry data
Anomaly detection against baseline per vehicle, route and driver
Advisory flags for inspection or driver coaching, no automatic action
Business value: Catch leaks, tyre problems and driving behaviour early.
KPIs: Fuel cost / kmAnomaly count
AI: Anomaly detection vs. baseline.
Integrations: Fuel Management system · IoT/Telemetry

Ordova Fuel Management fill-up log with an anomaly flag raised against a vehicle’s own trailing efficiency average. — Fuel Management Real Ordova screen · demo data

Ordova Dispatch

Incident Management

Log and track every operational incident to closure.

Primary users: Dispatcher · Safety Manager
Key capabilities: Incident logging with full timeline
Mandatory root cause on closure
Escalation of unresolved incidents
Business value: Nothing is lost between shifts.
KPIs: Incident resolution timeRecurrence rate

Ordova Incident & Event Intelligence with open and critical incident counts and a live incident feed with trip, vehicle, driver and telemetry context. — Incident & Event Intelligence Real Ordova screen · demo data

Ordova Plan

Passenger Demand Management

Forecast and respond to ridership patterns.

Primary users: Planning Manager · Operations Manager
Key capabilities: Forecasts from AFC boardings, historical trends and the events calendar
Forecast accuracy reporting
Business value: Pre-position service before the crowd arrives.
KPIs: Forecast accuracy
AI: Demand forecasting model.
Integrations: Ticketing / AFC

Ordova AI Intelligence dashboard showing a planning readiness score of 89 out of 100 broken into fleet, crew, depot capacity, demand coverage and operational risk dimensions, with a recommended pre-planning sequence. — AI Operations Intelligence & Planning Readiness Real Ordova screen · demo data

Ordova Plan

Capacity Management

Match vehicle capacity to demand in real time.

Primary users: Dispatcher · Operations Manager
Key capabilities: Occupancy breach detection
Tripper / extra-service recommendations
Persistent low-occupancy flags for right-sizing
Business value: Fewer passengers left behind, fewer empty full-size buses.
KPIs: Load factorOvercrowding incidents

Ordova Dispatch

Traffic & External Event Management

Ingest external disruptions and translate them into service adjustments.

Primary users: Dispatcher · Operations Manager
Key capabilities: Traffic incidents, congestion and road closures from authority feeds or manual input
Weather API thresholds that trigger weather protocols
Events calendar, including manual entry of VIP/government movements
Business value: Disruption becomes a plan, not a surprise.
KPIs: Event-day OTPService suspension hours
Integrations: Traffic APIs · Weather APIs · Government event calendars

Ordova Dispatch

Alerts & Notifications

Route the right alert to the right role at the right time.

Primary users: All operational roles
Key capabilities: Rules-based routing and escalation
Permission-targeted notifications
Auto-published PIS delay notices
Business value: Less noise; faster response from the person who can act.

Ordova Dispatch

Exceptions Management

A central queue of everything deviating from plan.

Primary users: Dispatcher · Supervisors · Operations Manager
Key capabilities: Prioritised by severity × passenger impact × time-to-cascade
Classified: Critical, Immediate action, Auto-resolvable, Supervisor approval
Timestamped lifecycle from Detected to Closed
Auto-escalation at X and 2X minutes
Business value: The dispatcher never has to look for a problem.
KPIs: Open exceptionsMean-time-to-reassign

Ordova Assist

AI Recommendations

Surface ranked, explainable suggestions across all modules.

Primary users: Dispatcher · Planners · Managers
Key capabilities: Every recommendation shows the factors used (type, capacity, depot proximity, fuel/charge, qualification, HOS headroom)
Classified as Inform, Recommend, Require Approval or Auto Execute, configurable by the Authority
Reason code captured on every rejection or modification
Business value: Faster decisions that people can understand and audit.
KPIs: Mean-time-to-reassign

Ordova Insight

Predictive Analytics

Forecast breakdowns, delays, demand and maintenance needs before they occur.

Primary users: Operations Manager · Maintenance Manager · Planners
Key capabilities: Predictive maintenance risk
OTP forecast
Surge prediction from events and weather
Business value: Act before the disruption reaches passengers.
KPIs: Breakdown rateForecast accuracy
AI: Predictive models with mechanic verification before withdrawal (except hard safety thresholds).

Ordova Insight

Reports & Dashboards

Operational, management and regulatory reporting.

Primary users: All roles, with tailored views
Key capabilities: Role-based dashboards
End-of-day closure and reconciliation
Export and BI integration
Business value: Real-time dashboards instead of end-of-day reports.
KPIs: OTPFleet availabilityCost per revenue-km

Ordova Reports & Analytics with universal filters, trip KPIs including on-time performance, and CSV and Excel export. — Reports & Analytics Real Ordova screen · demo data

Ordova Insight

Revenue & Leakage Monitoring

Reconcile AFC revenue against scheduled service to detect fare evasion patterns or ticketing device failures.

Primary users: Finance Manager
Key capabilities: Daily revenue reconciliation
AFC device fault tickets
Leakage pattern detection
Business value: Recover revenue that silently leaks today.
KPIs: Revenue leakage %
AI: Revenue leakage pattern detection.
Integrations: Ticketing / AFC · Payment systems

Ordova Insight

Government Compliance

Track regulatory reporting (safety, emissions, service-level agreements) and audit trails.

Primary users: Compliance Officer · Authority Executive
Key capabilities: Automated report compilation with human review before submission
Audit trail on every action
SLA metrics
Business value: Regulatory reporting in hours, not days.
KPIs: On-time regulatory filing %
Integrations: Government reporting

Ordova Insight

Safety Management

Incident investigation, near-miss tracking and driver behaviour scoring.

Primary users: Safety Manager
Key capabilities: Near-miss tracking
Driver behaviour scoring from telemetry (harsh braking, speeding)
Safety-critical decisions always human-in-the-loop
Business value: Fewer incidents, documented investigations.
KPIs: Incidents per 100,000 km
Integrations: IoT/Telemetry

Ordova Connect

IBM Maximo Integration

Two-way sync of asset status and work orders.

Primary users: Maintenance Manager · System Administrator
Key capabilities: Maximo is system of record for maintenance and asset data
Ordova is system of record for operational and scheduling data
Stale-data flag and blocked auto-execution if the feed is unavailable
Business value: Maintenance truth flows straight into dispatch decisions.
KPIs: Preventive maintenance complianceWork order aging
Integrations: IBM Maximo

Ordova IBM Maximo integration screen in clearly labelled mock mode, showing connection, authentication and sync status with new Maximo assets available to add to the fleet. — IBM Maximo Asset Integration Real Ordova screen · demo data

Next step

See how the modules work together.

A live walkthrough follows one disruption from detection to closure across planning, dispatch, maintenance and reporting.

Request a Demo Talk to a Transportation Expert